AI for
hospitality.
We build enquiry and booking support for New Zealand cafés, restaurants and function venues. Help guests find the menu, ask about a table or enquire about an event while your team looks after service.
Built in Auckland · Working across New Zealand
CafésRestaurantsFunction venuesHospitality teams
Look after the room.
We help welcome the next guest.
During service, staff are seating guests, taking orders and keeping the room moving. At the same time, the phone rings about tonight’s availability and a function enquiry lands in the inbox. We build around the information your venue needs: date, time, party size, contact details and special requirements. Routine questions can receive a useful answer, while bookings and event requests reach the right person with a clear status.
See the services for hospitalityConnect the next guest to the right booking.
We set up the process around your opening hours, booking limits, reservation tools and events responsibilities, so a table for two and a private function follow the right routes.
Take booking enquiries. Confirm the next reservation.
We set up an AI Employee for inbound and outbound calls. It captures booking dates, times and party sizes, answers approved venue questions and calls guests to confirm reservations or follow up on event enquiries, with special requests routed to your team.
- Inbound reservation and venue enquiries
- Outbound confirmations and event follow-ups
- Group and special-request handovers
Prepare useful briefs for groups and functions.
We build a custom venue agent or AI layer that sorts guest messages into reservations and event enquiries. It prepares function briefs from the dates, guest counts and requirements supplied.
- Reservation and event-enquiry classification
- Prepared function and group briefs
- Answers grounded in current venue information
Keep reservations, changes and event follow-ups moving.
We connect supported reservations, approved confirmations and staff alerts for changes. Large groups and private functions follow an events-team review route with an assigned follow-up.
- Reservation confirmations and change requests
- Large-group review and team alerts
- Assigned function-enquiry follow-ups
Make your menu and booking route easy to find.
We create mobile-friendly menus, venue pages and reservation routes. Dedicated function pages and forms collect the details your events team needs for the first conversation.
- Mobile menus and venue details
- Clear table-reservation routes
- Function pages and event-enquiry forms
From a group dinner enquiry to a venue response.
A guest wants to book dinner for eight over a long weekend. Your services work together around the venue’s holiday hours and group-booking rules.
Find the venue
Your website makes the menu, location and holiday information easy to find, with a clear call or booking-enquiry route.
Capture the plans
The AI Employee asks for the date, time, party size and contact details, then follows your rules for larger parties and special requests.
Prepare the brief
The custom venue agent organises the group’s requirements and identifies whether the request belongs in standard reservations or with the events contact.
Arrange the booking
The workflow confirms an allowed reservation through a supported system or creates a staff-review request, telling the guest exactly what has been arranged.
Your staff confirm exceptional requests, event offers and allergy-related questions. Availability, menus and booking policies use the information your venue approves and maintains.
A smoother welcome before guests reach the door.
Give guests a useful first response and your venue a more organised booking process, from the everyday table enquiry to a larger function request.
More attention for the room
Routine venue and reservation questions follow approved answers, giving the floor team more room to focus on guests during a busy service.
Reservation details captured together
Date, time, party size and contact information reach the booking process in a useful format, with the confirmation status made clear to the guest.
Function enquiries ready for a conversation
The events contact receives a structured brief and a follow-up task, helping them discuss the offer with the guest without piecing together separate messages.
Start with the bookings your venue handles most.
We work through a typical service with your team, agree on reservation limits and define when an event needs personal follow-up. We assess the booking tools, build the handoffs and test availability, holiday hours, group requests and cancellations before launch.
Begin with venue questions and standard reservation enquiries, with a clear review path for groups and private functions.
Current venue details, menus and holiday hours
Reservation limits and cancellation process
Booking-system access and staff responsibilities
Events contacts and special-request handovers
- Booking requests with complete guest details
- Function enquiries assigned for follow-up
- Reservation changes needing staff correction
A little more
clarity.
AI for hospitality, explained.
Can the AI confirm a table booking?
It can confirm permitted reservations when your connected booking system supports the action. Otherwise, it collects the details and clearly explains that staff confirmation is pending.
Can it handle functions and private dining?
Yes. We can capture the date, guest count, event format and initial requirements, then prepare a brief and follow-up task for your events contact.
How do menus and holiday hours stay current?
We agree on the approved source and who updates it. The setup uses that maintained information for routine answers and routes unverified questions to staff.
What happens when the requested time is full?
We configure your chosen next step: supported alternative times, a waitlist request where available or a staff handover. The guest receives the actual booking status.
Make the next booking easier for your venue.
Tell us which calls arrive during service and how you handle group enquiries today. We can design booking support around your tables, opening hours and events team.
Home services
Handle inbound enquiries and outbound quote callbacks, prepare job briefs and keep bookings moving while your team is on site.
Healthcare & dental
Handle inbound appointment enquiries and outbound reminder calls, capture booking requests and give reception the details needed to respond.